Jay Petersen and the insurance carrier Acuity have provided us with outstanding service. We were with another carrier for 40 years and decided to switch when Jay gave us quotes which were 40% less. Within 3 months of activation we unfortunately had 3 claims (rare for us) that have been handled with extreme quickness and efficiency. Jay and Acuity claim representatives have been absolutely ideal to work with by showing genuine concern for everyone involved, great understanding and communication of the process and pro-active leadership in closing the claims. We couldn't be happier and highly recommend them both.
I just wanted to send a quick note to let you know how happy Louise and I were with the first-rate
customer service that was provided to us when our car was damaged last month in the deer
collision. From start to finish, beginning with Natalie at your office, right on through to Deborah
Davis and Lisa Laramee at the Auto Club Insurance Association, the claims process was quick,
painless , and above all, courteous. Customer service at its best - thanks!
- Kyle Knutson
Jay and his team have assisted me with my home and auto insurance for many years. I continue
to be a satisfied customer because of the proactive reviews and attention to detail as my
insurance needs change. They do all the leg work! I recently received a renewal for my auto
insurance that seemed high.
Natalie, from Jay's team, spent a number of hours working with Travelers on my behalf to clean
up issues and presented me with a renewal rate much less than expected. I cannot express how
much I appreciate the attention to detail. Totally would not want to be doing this on my own!
Thanks for all the wonderful years of service.
Jay and Tou have been great to work with for all my insurance needs. Not knowing
much about home business insurance and wanting to be fully protected, they took the time to
explain every detail, answer every question, and provide me with great coverage at competitive
prices. I highly recommend them for any personal or business insurance needs. Thank you!
- Joe Holz
Jay has been my insurance agent for more than 10 years. He is thorough,
knowledgeable and genuine. Jay patiently answers all my insurance questions and he
consistently provides me, my family and my business with the very best coverage at the lowest
- Jessie Siers
Jay has been great at finding the right insurance policies to meet my needs. I recently had a
water damage claim and with his help the claim process was very easy and quick. Jay
recommends high quality companies that stand behind their products. It would be well worth your
time to talk with Jay and he may be able to save you some money.
- Shawn Murphy
We needed a broker we could trust and someone we knew had the banks best interests
in mind. Not only does Jay provide insurance on our buildings but he was able to assist with our
Workmans Compensation insurance as well. Everything we needed with one broker. Jay is
honest, trustworthy and versatile
- Jerry Baack
Jay Petersen has been our Insurance agent since we started our erosion control business in
1999. He is now helping us cover our next generation.
- Dave & Gloria