Insurance Brokers of MN – Brooklyn Center
6300 Shingle Creek Parkway Suite 140
Brooklyn Center, MN, 55430
As your Insurance Brokers of MN independent agent, we believe there is more to insurance than the policy itself. It’s about providing dependable protection and service. That is why earning your trust is our policy.
Our agency is equipped with 6 outstanding license staff member who work hard to provide customer service. As an agent, I have received awards for exceptional performance in insurance sales and service to policyholders, including:
- All American Award, 21 consecutive years
- Presidents Club
- Top 100 in company
- Life Diamond Club, 16 times
- Distinguished Life Diamond
- JD Power Recipient
- Growth & Profit Leader
Before becoming an agent, I attended the University of Minnesota-Duluth and attained my B.A. in education. I was a teacher and coach in Pequot Lakes. I became an agent in 1988.
Also, in 1988 I married my college sweetheart, Jill. We have 5 children. I love spending time with my family, traveling, boating, golfing and riding my motorcycle.
Years ago our family company’s insurance agent told me both as a friend and our agent that having a human being agent with a physical office is the safest, best way to get coverage. Why? Because insurance is not just about having the best rates. Imagine your house burns down or your car is totaled. Better to talk to a large insurance company using an impersonal 800 number on the phone, or have an actual human being to step in, in person with TLC when everything is in chaos and trauma?
Fast forward to today. My wife and I have been using Steven Graham’s Insurance Brokers of Minnesota for several years now. The service is great. Our questions answered. The details covered. And most important of all, if something horrible were to happen, we know Steven and his team are there for us ready to jump in and take care of our situation, no matter how bad the situation might be.
The world has enough to worry about. Having the right insurance policies and people to back these policies up are not in our worry load. Thank you Steven Graham and team. Because of you, when it comes to our insurance coverage with human beings to back everything up, we sleep better every night.
Steve Graham and his team far and away exceeded all expectations of a perfect insurance company. They employ every resource finding you insurance that meets your needs. Affordability and quality coverage can be hard to find. Steve’s office delivers with friendly yet easy to understand options. Your agent should be there to assist and advocate, that is Steve’s strongest attribute!! He knows how to listen to the consumer, and I am proud to say he is my family’s agent.
I have been a customer of Steven Graham since 1993. I met him through my brother.This is about the experience I have had Steven Graham Agency and it’s employees. This was at a time that I had the misfortune of having a very bad ticket on my driving record. That made it so that my present insurance coverage was summarily cancelled. Steve came to my house and met with me and was able to make it so that my car had insurance coverage. AND at a fairly reasonable rate even though the ticket was alcohol related. I was thankful for his help.
Over the past 23 years I have stayed with his agency and he has helped me in other matters also. I have been in the housing rental business for many years and he and his staff have worked to find me the most coverage with the lowest cost. They have explained different options to me and helped me to find the best coverage for my properties. He or Mike will come directly to my property and take pictures and applications as needed. Which of course is a time saver for me.
Now comes the year 2016 and I found myself in a position where my family and myself were going to be without health insurance coverage, as the company that we had been with decided not to do business in the state of Minnesota. So I had to scramble and look through the different options that self employed people have. It was very nerve wracking and hard to figure out what would be the best coverage for us. The costs were outrageous and the coverage not very good with high deductibles.
I talked with Mike Woolever and asked him for his assistance. He was very helpful at explaining the different options to me as far as costs, coverage, and deductibles. THEN he came up with a policy that was just right and had better coverage with lower deductible than any other policy offered. Mike walked me through the application process and helped me fill out the paperwork, of which there were many forms. He submitted it for approval. I was denied at first which was very upsetting to me. Mike made it a point to talk directly with the underwriters and others at Perferred One and was able to get my policy approved. I feel that Mike went out of his way to take care of me. I was so relieved to have good coverage again, actually better coverage than I previously had.
I would certainly recommend this agency to you, as I have told my family and friends, who also have used their services.
I wanted to say that I contacted the agent at about 2:30 PM for a home policy. By 3:30PM I had a binder. The agent personally delivered it to my home that evening. Thanks again for your hard work on this!
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Last week Sandee and I were in Florida for a brief vacation. We rented a car and were asked to provide a declaration of insurance, which we didn’t realize was needed and of course, didn’t have with us. I called your office and they immediately faxed the needed declaration to the rental place.
I just wanted to say thanks for taking care of this for us so promptly. Sounds like we would have had a hard time renting a car without this.
I wasn’t even sure who in your office I talked to that took care of this but it was greatly appreciated!
We have been with Steven Graham’s agency for over 10 years. We have two businesses and all of our personal policy’s with Steve’s agency. We had a hail damage claim a few years ago and Steve and his staff were right on it. They made the whole process easy and run smoothly. They are always available to answer all of our questions whenever we call them, which we very much appreciate. I highly recommend the Steven Graham Agency with Insurance Brokers of Minnesota for all your insurance needs
You have absolutely no idea how grateful I am for your professionalism and diligence in getting all of this straightened out and taken care of. THANK you SO much! It is rare nowadays to find the customer service you provided and it was very much appreciated.
We wanted to take time out to say thank you. It has been about a year and half since our neighbors Don and Sally told Mike and I about you and the outstanding service they have experienced over the years. We’re happy to say we have received that same great service. We especially appreciate the way you helped us with Rebecca’s car; having our daughter out of town is a bit stressful and we were relieved to have her car repaired so quickly. It was also nice to get Mike’s windshield fixed so easily. Again, thank you for the great service you have provided to us.
My family has worked with Steve Graham for at least 20 years. When my husband bought home and car insurance from Steve in his own company, I was a little unsure about leaving the brand of insurance we had used so long. It wasn’t until after we had been under the new insurance and I made a claim, that I realized that what I liked and appreciated about the previous company was how Steve handled things for us. Even though he has others helping us with some of the day-to-day business, I find the same level of commitment to us in them. My daughter is buying her first house and needed home insurance. I referred her to Steve’s company. Steve personally gave her a call and they chatted a bit about her father, who passed away last year. The personal touch was so very appreciated by both my daughter and by me. I highly recommend Steve Graham and the rest of his team to anyone looking for insurance from a great company.
Mike was Fantastic! We were being questioned on our siding and he went to bat for us to get the information needed over to the company. After 3 days of discussion, we were approved. This was really good news. Thanks for going the extra mile for us. I am very pleased with your work and special care. Means a lot to me in a world lacking these fine work ethics.
I have been doing business with Gary Sorenson and Insurance Brokers for over 20 years. Gary has taken good care of me as a customer and has really paid attention to detail on every aspect of my account. Insurance Brokers is always making suggestions to strengthen my policies but also help me watch my overhead expenses. In addition to my business insurance I was able to bring my medical insurance needs to Gary and have been very satisfied with my decision to do so. Gary and the rest of his team, especially Sarah, are all a pleasure to work with.